These terms are an agreement between you and Asino, an online casino owned and operated by Metlait SRL. We hold licence number 0000064 issued by the Tobique Gaming Commission, and that licence is the framework under which we offer our games. By ticking the box at registration, or by playing at Asino, you confirm that you have read these terms and accept them in full.
Read them properly. They are short enough to take in over a coffee, and they decide what happens to your money, your bonuses and your account if something goes sideways. Where a promotion carries its own rules, those rules sit alongside this page and apply to that offer.
Eligibility and Opening an Account
You must be at least 18 years old, or the legal age of majority where you live if that is higher, to open an account. You also need to be permitted by the laws that apply to you to play at an online casino. Gambling rules differ between jurisdictions, and checking yours is your responsibility, not ours.
Registration needs accurate details: your real name, date of birth, address and a working email. Giving false information is grounds for closing the account and withholding winnings. You may hold one account only. Duplicate accounts, shared households opening separate profiles to claim the same offer, and accounts opened for someone else are all treated as a breach. Keep your login private; anything done through your account is treated as done by you.
Our account currency is the Australian dollar (AUD), and all amounts on this page are shown in A$ unless stated otherwise.
Bonuses and Wagering
Every bonus carries conditions, and accepting one means accepting them. Our deposit bonuses require the deposit to be wagered 35 times (x35) before the bonus and related winnings can be withdrawn. While a bonus is active, the maximum bet is A$8 per spin or round. Exceeding it can void the bonus and any winnings made with it.
Bonus codes, such as those for reloads and special offers, must be entered as the promotion instructs. Free spins are tied to the game named in the offer. Only one welcome package may be claimed per person, household, device and payment method. If we find bonus abuse, including low-risk betting patterns designed to clear wagering with little exposure, we may remove the bonus and any winnings it generated.
The details of each current promotion, including its code and limits, are shown on the promotions page and in the offer itself. Where a specific promotion rule conflicts with these general terms, the promotion rule wins for that offer.
Deposits, Withdrawals and Verification
The minimum deposit is A$20, or the equivalent in another accepted currency. You can fund your account by Visa or Mastercard, e-wallets, bank transfer, or cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Dogecoin, Litecoin, Tether (USDT), XRP, BNB, Cardano (ADA) and Tron (TRX). Only use payment methods registered in your own name.
The minimum withdrawal is also A$20 or equivalent. Withdrawals are processed in about 72 hours once approved, and bank transfers can take up to three business days on top of that. Funds go back to the method you deposited with wherever possible.
Before we pay out, we may ask you to verify your identity and source of funds. Expect to supply a government photo ID, proof of address and, for some payment methods, proof of ownership. This is a licence obligation as well as an anti-fraud step. Until verification is complete, we can hold a withdrawal. Deposits made without genuine play may be refunded rather than paid out, and we reserve the right to reverse any transaction we believe is fraudulent.
Liability, Complaints, Governing Licence and Changes
We provide our service on an as-available basis. We are not liable for losses caused by internet outages, device faults, third-party payment delays or events beyond our control, nor for indirect or consequential loss. Nothing here limits liability that cannot lawfully be excluded.
Unhappy with something? Write to us first through the contact page with your username and the details, and we will investigate and reply in writing. If we cannot settle the matter, you may escalate it to the licensing authority, the Tobique Gaming Commission, under whose licence we operate. These terms are governed by the laws of the licensing jurisdiction.
We may update these terms from time to time, for example when laws or our services change. Material changes will be notified by email or on-site, and continuing to play after the effective date means you accept the revised version.
Account Closure, Dormancy and Responsible Play
You can close your account at any time by contacting support, and we will return the remaining withdrawable balance after verification. We may close or restrict an account for breaching these terms, for legal or regulatory reasons, or if it has been dormant for an extended period. Dormant accounts may be subject to an administration fee where the law allows, and we will try to contact you before any balance is affected.
Gambling should stay entertainment. We offer deposit limits, session reminders, time-outs and self-exclusion, which you can request through support. Our responsible gambling page explains the tools in detail. If gambling is causing you harm, Gambling Help Online offers free, confidential support on 1800 858 858 or at https://www.gamblinghelponline.org.au.
Fair Play and Prohibited Conduct
Play honestly. Using bots, scripts, exploits or software that gives an unfair edge is banned, as is collusion with other players, chargeback abuse, money laundering and the use of stolen cards or crypto. Games are supplied by third-party studios such as Hacksaw Gaming, Pragmatic Play, Belatra, BGaming, Nolimit City, Novomatic, Gamzix and VoltEnt, and their outcomes come from random number generators we do not control.
If a game malfunctions, bets and payouts affected by the fault are void, and we may correct your balance. When we suspect a breach, we can suspend the account, freeze funds while we investigate, cancel winnings and close the account. Where the law requires it, we will report suspicious activity to the relevant authorities.
Frequently Asked Questions
What is the minimum deposit at Asino?
The minimum deposit is A$20, or the equivalent in another accepted currency or cryptocurrency.
How long do withdrawals take?
Approved withdrawals are processed in about 72 hours. Bank transfers can take up to three business days, and we may need to verify your identity first.
Can I have more than one account?
No. Each player is allowed one account only. Duplicate accounts can lead to closure and cancelled winnings.
What are the wagering requirements on bonuses?
Our deposit bonuses carry x35 wagering, and the maximum bet while a bonus is active is A$8. Each promotion lists its own specific conditions.
Where can I get help with problem gambling?
Call Gambling Help Online on 1800 858 858 or visit https://www.gamblinghelponline.org.au. You can also ask our support team to set limits or self-exclude you.