Verification at Asino Casino – how our KYC check works

Verification at Asino is a one-off identity check: you upload a photo ID, a proof of address and, where we ask for it, proof of the payment method you used. Once the documents are approved, your account is cleared for withdrawals and you rarely need to repeat the process.

We run KYC (Know Your Customer) on every account because we must confirm that the person playing is an adult, is who they say they are, and owns the funds and payment methods on the account. It also keeps your balance safe if someone else ever tries to get into your profile. Gambling is strictly 18+, and the check is part of how we enforce that.

The sections below cover exactly what we accept, how to upload it, how long a review takes and why files get bounced. Payout terms sit on our Asino payments page, so we keep this one purely procedural.

We ask for up to three kinds of document. Which of them we request depends on your account activity, but it helps to have all three ready.

Proof of identity

A valid, government-issued photo ID: a passport, a driver licence or a national ID card. It must show your full name, date of birth and photo, and it must not be expired. Send both sides if the document has printed details on the back.

Proof of address

A recent utility bill, bank statement or similar official document that shows your full name and your current residential address. The issue date should be recent, usually within the last three months, and the name has to match your Asino profile.

Proof of payment method

If you deposited by card, we may ask for a photo of the card with the middle digits covered and the CVV hidden, leaving only the first six and last four digits visible along with your name. For an e-wallet we may ask for a screenshot of the account showing your name and ID. For bank transfer, a statement showing the account holder name is the usual proof.

We review documents manually, so the time depends on the queue and on how clean your upload is. A complete, legible set is the fastest to approve; a blurry or mismatched one gets sent back and restarts the clock.

You will see the status change inside your account once a document is accepted or declined. If we decline a file we say why, so you can fix the specific problem rather than guess. Submit all documents together where possible, because partial uploads leave the check open until the missing piece arrives.

One timing point worth knowing: we do not hold your first withdrawal hostage to a rushed upload. Our stated payout window is about 72 hours, and that figure is explained on the payments side. Getting verified early simply means nothing on your side delays that process.